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Compared on 6 November 2026

Best AI receptionist for clinics in 2026: thirteen options compared

HeyCAi is the best fit for most health clinics that want one AI receptionist for phone calls and WhatsApp: it answers both 24/7 and books straight into the clinic’s own software, such as PracticeHub, Cliniko, Jane App or Google Calendar, for any specialty. If you want a person on every call, a human answering service suits you better.

We make HeyCAi, so read this with that in mind. Everything about the other 12 providers comes from their own websites, checked on 6 November 2026, with links.

Hear CAi answer as your clinic See the comparison

Side by side

AI receptionists for clinics, compared

HeyCAi first, then the providers clinics most often weigh it against, grouped by who answers the phone.

How we compared: on 6 November 2026 we read each provider’s own website (home, pricing, healthcare or clinic pages, integrations and help pages) and wrote down what it says about channels, the software it books into, languages, countries and its starting price. Where a site doesn’t say, the table says so.

We didn’t run test calls with each provider and nobody paid to be listed. Prices change and some exclude tax: check the provider’s page before you buy.

HeyCAi and twelve other providers compared on channels, booking software, languages, starting price, who each suits and when it doesn’t fit (checked 6 November 2026)
Provider ChannelsBooks intoLanguagesStarting price, as publishedBest forNot the right fit if
HeyCAi AI receptionist for health clinics (we make it) Phone and WhatsApp PracticeHub, QuiroHiro, Cliniko, Jane App, Google Calendar and Organízate English and Spanish Estimate on our Pricing page Clinics of any specialty that want calls and WhatsApp in one place, booked into their own software. You want a person on every call, or many patients speak a language other than English or Spanish.
AI receptionists built for clinics
Lyngo AI receptionist for allied health clinics Phone and SMS Cliniko, Nookal, PracSuite and Splose Not stated (local-accent voices) £69 a month for 45 calls £1.50 per extra call; in Australia, from A$139 + GST. 14-day free trial. An allied health clinic on Cliniko, Nookal, PracSuite or Splose that wants calls answered and booked. Your software is PracticeHub, Jane App or Semble, or your patients use WhatsApp.
Aeva AI phone receptionist for allied health Phone (incoming and outgoing) and web chat Cliniko, Splose, PracSuite and Nookal Not stated (Australian, New Zealand and UK accents) £139 a month for 100 calls £1.70 a call past 100; in Australia, from A$259. 14 days free. A clinic on Cliniko, Splose, PracSuite or Nookal that also wants outbound calls to rebook patients. You use other practice software, or need SMS or WhatsApp with patients.
BookedSolid AI receptionist for private clinics Phone, SMS, email and web chat Cliniko, Nookal, Coreplus, PracticeHub, PracSuite, ClinicOffice, Splose and Semble Not stated From £59 a month for one practitioner (£49 billed annually), ex VAT Per practitioner; outbound reminders and messages are charged by use. 7-day free trial. A clinic on PracticeHub, Semble or Cliniko that wants several text channels at a flat price per practitioner. Your patients use WhatsApp, or you want people behind the AI.
AI receptionists for any small business
My AI Front Desk AI receptionist bundle for small businesses Phone, web chat, SMS and email; WhatsApp on request Names SimplePractice, TherapyNotes, Athenahealth, Epic, Dentrix and calendars; how each connects isn’t detailed 20+ $99 a month ($79 billed annually), 200 voice minutes Extra voice minutes are paid in credits, about $0.25 a minute. 7-day free trial. A clinic that wants voice, texts and chat in one low-cost AI bundle, with numbers in several countries. You need WhatsApp guaranteed from the start, since support turns it on account by account.
Hey Jodie AI receptionist for small businesses (UK) Phone; summaries to you by email, text or app Google Calendar and Outlook; others by texting your booking link Not stated £49 a month ex VAT, unlimited minutes Booking and call transfers start on the £99 plan. 7-day free trial. A solo practitioner who mainly needs every call answered and a message taken, at a flat price. You need bookings in practice software such as Cliniko, PracticeHub or Jane App, or WhatsApp.
Goodcall AI phone agent for small businesses (US) Phone; outgoing texts (it can’t receive replies yet) Google Calendar and HighLevel; others through Zapier or its API Not stated on its main pages $79 a month for 100 unique callers Then 79¢ per caller; minutes aren’t metered. No free trial: a free demo agent instead. A US practice with many short calls that wants to pay per caller rather than per minute. You’re outside the US, or patients need to text back or use WhatsApp.
Rosie AI answering service for small businesses (US and Canada) Phone, texts to callers and a website chat widget Google Calendar and Calendly, on a higher plan; Zapier English and Spanish $49 a month for 250 minutes Calendar booking starts on the Scale plan, $149 a month for 1,000 minutes. 7-day free trial. A small US or Canadian clinic on Google Calendar or Calendly that wants a low-cost AI line. You’re outside the US or Canada, or you need WhatsApp or booking into clinic software.
Dialzara AI receptionist for small businesses Phone; SMS and website chat as extras Google and Outlook calendars, on a higher plan; practice software through Zapier, Make or webhooks 10, including English and Spanish $29 a month for up to 60 minutes Overage $0.48 a minute. Calendar sync and call transfers start on the $99 plan. 7-day free trial. A clinic with few calls that wants the lowest entry price and can link its calendar itself. You need booking straight into clinic software, or WhatsApp.
Upfirst AI answering service, billed per call Phone; texts to callers Google Calendar, Outlook, Calendly, Acuity and Square; others through Zapier or an API English, Spanish and 35+ more $24.95 a month for 30 calls ($20 billed annually) $1.50 per extra call. 14-day free trial or 100 calls. A very small practice with few calls that wants to pay per call and needs several languages. You need WhatsApp, web chat or booking into clinic software.
People answer, with or without AI
Smith.ai AI and human receptionists (US) Phone; text and email follow-up on the human plans Calendly, Acuity and other scheduling tools; says it connects to practice management systems but names none English and Spanish AI plan free for 25 calls a month, then $3.00 a call Paid AI plans from $150 a month for 75 calls. Human receptionists from $300 a month for 30 calls. A US practice that wants an AI line with live North American receptionists as backup. You want WhatsApp or booking straight into named clinic software, or you’d rather not pay by the call.
Ruby Live receptionists (US) Phone and website chat, answered by people Google Calendar and Calendly, kept by its receptionists; no clinic software named English and Spanish $250 a month for 50 minutes Bundles of minutes, such as 100 minutes for $395. No free trial; a money-back guarantee instead. A US or Canadian practice that wants a real person on every call, in English or Spanish. You want AI to take the calls instead of paying for human minutes, or you need WhatsApp or service outside North America.
Moneypenny People and an AI receptionist (UK) Phone and live chat Calendars and CRMs set up when you join; no practice software named Not stated No public price The AI receptionist is priced by quote, on call volume and integrations; its own guides give different starting points. A clinic that wants an established company with real people ready to take over from the AI. You want a published monthly price, WhatsApp, or confirmed booking into practice software such as Cliniko or PracticeHub.

Checked on 6 November 2026 on each provider’s own website. Prices are the lowest the provider publishes, in its currency, and may exclude tax.

Provider by provider

What each one is, and who it suits

A short profile of every provider in the table, from its own website, with the page we read.

  • HeyCAi

    AI receptionist for health clinics (we make it)

    HeyCAi is an AI receptionist for health clinics of any specialty. Its assistant, CAi, answers patients’ calls and WhatsApp messages at any hour, books, moves and cancels appointments directly in the clinic’s own software and sends the reminders.

    Channels
    Phone and WhatsApp
    Books into
    PracticeHub, QuiroHiro, Cliniko, Jane App, Google Calendar and Organízate
    Languages
    English and Spanish
    Where
    Any country
    Starting price, as published
    Estimate on our Pricing page
    Not the right fit if
    You want a person on every call, or many patients speak a language other than English or Spanish.

AI receptionists built for clinics

  • Lyngo

    AI receptionist for allied health clinics

    Lyngo is an AI receptionist for allied health practices such as physiotherapy, chiropractic, podiatry, osteopathy and psychology. It answers calls, books into Cliniko, Nookal, PracSuite or Splose using the clinic’s booking rules, and sends SMS. It is available in Australia, the United Kingdom, New Zealand, Ireland, Canada and Malta.

    Channels
    Phone and SMS
    Books into
    Cliniko, Nookal, PracSuite and Splose
    Languages
    Not stated (local-accent voices)
    Where
    Australia, United Kingdom, New Zealand, Ireland, Canada and Malta
    Starting price, as published
    £69 a month for 45 calls £1.50 per extra call; in Australia, from A$139 + GST. 14-day free trial.
    Not the right fit if
    Your software is PracticeHub, Jane App or Semble, or your patients use WhatsApp.

    Source: lyngo.ai

  • Aeva

    AI phone receptionist for allied health

    Aeva is an AI phone receptionist for allied health clinics on Cliniko, Splose, PracSuite or Nookal, from solo practitioners to multi-site groups. It answers calls, books straight into the practice software, calls patients to rebook them and includes web chat. Its site says it works with over 500 clinics in Australia and the United Kingdom.

    Channels
    Phone (incoming and outgoing) and web chat
    Books into
    Cliniko, Splose, PracSuite and Nookal
    Languages
    Not stated (Australian, New Zealand and UK accents)
    Where
    Australia, New Zealand and the United Kingdom
    Starting price, as published
    £139 a month for 100 calls £1.70 a call past 100; in Australia, from A$259. 14 days free.
    Not the right fit if
    You use other practice software, or need SMS or WhatsApp with patients.

    Source: aevaai.com

  • BookedSolid

    AI receptionist for private clinics

    BookedSolid is an AI receptionist for private clinics in the United Kingdom, Australia and New Zealand, set up for physiotherapy, chiropractic, podiatry, osteopathy, audiology and psychology. It handles calls, SMS, email and web chat, with two-way links to Cliniko, Nookal, Coreplus, PracticeHub, PracSuite, ClinicOffice, Splose and Semble.

    Channels
    Phone, SMS, email and web chat
    Books into
    Cliniko, Nookal, Coreplus, PracticeHub, PracSuite, ClinicOffice, Splose and Semble
    Languages
    Not stated
    Where
    United Kingdom, Australia and New Zealand
    Starting price, as published
    From £59 a month for one practitioner (£49 billed annually), ex VAT Per practitioner; outbound reminders and messages are charged by use. 7-day free trial.
    Not the right fit if
    Your patients use WhatsApp, or you want people behind the AI.

    Source: bookedsolid.health

AI receptionists for any small business

  • My AI Front Desk

    AI receptionist bundle for small businesses

    My AI Front Desk, also called Frontdesk, sells an AI receptionist as a bundle: voice, web chat, two-way SMS, email and a CRM. Customers can message the AI on WhatsApp once support turns it on for the account. Its medical page names US practice software such as SimplePractice, Athenahealth and Epic.

    Channels
    Phone, web chat, SMS and email; WhatsApp on request
    Books into
    Names SimplePractice, TherapyNotes, Athenahealth, Epic, Dentrix and calendars; how each connects isn’t detailed
    Languages
    20+
    Where
    US, Canadian, UK and Australian numbers; other countries on request
    Starting price, as published
    $99 a month ($79 billed annually), 200 voice minutes Extra voice minutes are paid in credits, about $0.25 a minute. 7-day free trial.
    Not the right fit if
    You need WhatsApp guaranteed from the start, since support turns it on account by account.

    Source: myaifrontdesk.com

  • Hey Jodie

    AI receptionist for small businesses (UK)

    Hey Jodie is an AI receptionist from a UK company for small service businesses such as trades, salons and clinics, with pages for chiropractors, physios, osteopaths and dentists. It answers calls when you’re busy, takes the details and sends you a summary. It books into Google Calendar or Outlook, or texts callers your booking link.

    Channels
    Phone; summaries to you by email, text or app
    Books into
    Google Calendar and Outlook; others by texting your booking link
    Languages
    Not stated
    Where
    United Kingdom, Ireland, the US and Canada
    Starting price, as published
    £49 a month ex VAT, unlimited minutes Booking and call transfers start on the £99 plan. 7-day free trial.
    Not the right fit if
    You need bookings in practice software such as Cliniko, PracticeHub or Jane App, or WhatsApp.

    Source: heyjodie.com

  • Goodcall

    AI phone agent for small businesses (US)

    Goodcall is an AI phone agent for small businesses, mostly trades and local services in its examples, that you set up by chatting with an assistant. It books on Google Calendar and reaches other tools through Zapier, an API or an MCP server. Its numbers are local US numbers.

    Channels
    Phone; outgoing texts (it can’t receive replies yet)
    Books into
    Google Calendar and HighLevel; others through Zapier or its API
    Languages
    Not stated on its main pages
    Where
    United States (local US numbers only)
    Starting price, as published
    $79 a month for 100 unique callers Then 79¢ per caller; minutes aren’t metered. No free trial: a free demo agent instead.
    Not the right fit if
    You’re outside the US, or patients need to text back or use WhatsApp.

    Source: goodcall.com

  • Rosie

    AI answering service for small businesses (US and Canada)

    Rosie is an AI answering service for small businesses that answers calls, books appointments and takes messages in English and Spanish. It has pages for chiropractors and dentists. Its terms allow the service in the United States and Canada only.

    Channels
    Phone, texts to callers and a website chat widget
    Books into
    Google Calendar and Calendly, on a higher plan; Zapier
    Languages
    English and Spanish
    Where
    United States and Canada
    Starting price, as published
    $49 a month for 250 minutes Calendar booking starts on the Scale plan, $149 a month for 1,000 minutes. 7-day free trial.
    Not the right fit if
    You’re outside the US or Canada, or you need WhatsApp or booking into clinic software.

    Source: heyrosie.com

  • Dialzara

    AI receptionist for small businesses

    Dialzara is an AI receptionist for small businesses, with an SMS agent, a website chatbot and outbound calls as extras. Its industry list includes chiropractors, dental offices and mental health providers. It connects to practice software through Zapier, Make and webhooks.

    Channels
    Phone; SMS and website chat as extras
    Books into
    Google and Outlook calendars, on a higher plan; practice software through Zapier, Make or webhooks
    Languages
    10, including English and Spanish
    Where
    US numbers; UK, Australian, New Zealand and other numbers on request
    Starting price, as published
    $29 a month for up to 60 minutes Overage $0.48 a minute. Calendar sync and call transfers start on the $99 plan. 7-day free trial.
    Not the right fit if
    You need booking straight into clinic software, or WhatsApp.

    Source: dialzara.com

  • Upfirst

    AI answering service, billed per call

    Upfirst is an AI answering service for small businesses, billed per call, with industry pages for chiropractic, dental and mental health. It books into Google Calendar, Outlook, Calendly, Acuity, Square and Clio, and speaks English, Spanish and more than 35 other languages.

    Channels
    Phone; texts to callers
    Books into
    Google Calendar, Outlook, Calendly, Acuity and Square; others through Zapier or an API
    Languages
    English, Spanish and 35+ more
    Where
    Not stated; prices in US dollars
    Starting price, as published
    $24.95 a month for 30 calls ($20 billed annually) $1.50 per extra call. 14-day free trial or 100 calls.
    Not the right fit if
    You need WhatsApp, web chat or booking into clinic software.

    Source: upfirst.ai

People answer, with or without AI

  • Smith.ai

    AI and human receptionists (US)

    Smith.ai is a US receptionist service with three tiers: an AI receptionist that can hand calls to people, a hybrid tier and live receptionists based in North America. Its AI speaks English and Spanish. It has a page for chiropractors, and its AI receptionist page is written mostly for law firms.

    Channels
    Phone; text and email follow-up on the human plans
    Books into
    Calendly, Acuity and other scheduling tools; says it connects to practice management systems but names none
    Languages
    English and Spanish
    Where
    Receptionists based in North America; countries served not stated
    Starting price, as published
    AI plan free for 25 calls a month, then $3.00 a call Paid AI plans from $150 a month for 75 calls. Human receptionists from $300 a month for 30 calls.
    Not the right fit if
    You want WhatsApp or booking straight into named clinic software, or you’d rather not pay by the call.

    Source: smith.ai Looking for an alternative? Smith.ai alternatives

  • Ruby

    Live receptionists (US)

    Ruby is a US live receptionist and website chat service. The receptionists are people, helped by technology behind the scenes, and every account includes a bilingual English and Spanish service at no extra cost. It has a healthcare page and serves the United States, Canada and the US Caribbean.

    Channels
    Phone and website chat, answered by people
    Books into
    Google Calendar and Calendly, kept by its receptionists; no clinic software named
    Languages
    English and Spanish
    Where
    United States, Canada and the US Caribbean
    Starting price, as published
    $250 a month for 50 minutes Bundles of minutes, such as 100 minutes for $395. No free trial; a money-back guarantee instead.
    Not the right fit if
    You want AI to take the calls instead of paying for human minutes, or you need WhatsApp or service outside North America.

    Source: ruby.com Looking for an alternative? Ruby alternatives

  • Moneypenny

    People and an AI receptionist (UK)

    Moneypenny is a UK answering service with human receptionists, live chat and a separate AI receptionist that can pass a call to your team or to a Moneypenny receptionist. It has a healthcare team for GPs, dentists and care homes. Its AI receptionist books into your calendar or CRM, set up when you join; it names no practice software.

    Channels
    Phone and live chat
    Books into
    Calendars and CRMs set up when you join; no practice software named
    Languages
    Not stated
    Where
    United Kingdom, plus a US service
    Starting price, as published
    No public price The AI receptionist is priced by quote, on call volume and integrations; its own guides give different starting points.
    Not the right fit if
    You want a published monthly price, WhatsApp, or confirmed booking into practice software such as Cliniko or PracticeHub.

    Source: moneypenny.com

Not sure you need an AI?

Six ways to answer your clinic’s phone

An AI receptionist is one way to answer the phone. Here it is next to the others, on what a clinic needs. Providers within a category differ, so check the details with any you consider.

Comparison of six ways a clinic can answer its calls (one per column), on eight criteria (one per row)
What you need In-house receptionist A person on your front desk Telephone answering service Human receptionists in a call centre Phone menu or voicemail “Press 1 for…”, then a message General AI receptionist Built for any small business AI receptionist for clinics Built for health practices HeyCAi CAi, our AI receptionist for clinics
Answers 24/7 No. Opening hours, minus breaks, holidays and sick days Partly, or it depends. Long hours or 24/7, depending on the plan Partly, or it depends. Always on, but it only takes messages Yes. Usually 24/7 Yes. Yes Yes. 24/7, public holidays included
Books into your calendar Yes. Yes, by hand Partly, or it depends. Some book into your software; many take a message No. No: someone calls back later Partly, or it depends. Often general calendars rather than clinic software Yes. Into the practice software each one supports Yes. PracticeHub, QuiroHiro and other calendars such as Cliniko, Jane App or Google Calendar
Several calls at once No. One call at a time, and not while checking a patient in Yes. Yes, a team shares your calls Partly, or it depends. Takes several messages; books none Yes. Usually Yes. Yes Yes. Several calls at once
WhatsApp Partly, or it depends. When there’s a quiet moment Partly, or it depends. Rarely part of the service No. No Partly, or it depends. Rarely mentioned: most focus on calls and texts Partly, or it depends. Varies: most focus on calls and text reminders Yes. Answers patients and sends reminders on WhatsApp
Clinic questions Yes. Yes, once trained Partly, or it depends. They follow the script you give them No. A fixed menu Partly, or it depends. Only what you set up yourself Yes. Appointment types and practitioners Yes. Any specialty, with only the information you approve
Hands over to a person Yes. Yes, with their own judgement Yes. Yes, they transfer or message you Partly, or it depends. Only if someone is free to answer Partly, or it depends. Usually a call transfer Yes. Usually, by transfer or message Yes. Puts the call through to you or an on-call number, or alerts your team
Data protection agreement Yes. Your staff, under your own policies Yes. Ask for their data processing agreement, as with any supplier Partly, or it depends. Messages sit in your phone system Partly, or it depends. Check where data is processed and ask for the agreement Yes. Usually with a data processing agreement; check it Yes. GDPR compliant; data processing agreement available
How you pay Salary, employer costs and cover for absences Monthly plan with a set number of calls or minutes, or per call Usually part of your phone contract Monthly plan, often with included minutes or calls Monthly plan, per clinic or per practitioner Monthly plan; estimate on our Pricing page. No lock-in

Doing nothing has no column: the phone rings out, and the cost is the patients who book elsewhere.

Categories describe what is usual, not every provider. HeyCAi’s column comes from what we publish about CAi; its price is an estimate on our Pricing page.

Weighing a receptionist against an AI in more depth? Read AI receptionist vs human receptionist.

HeyCAi at a glance

Where HeyCAi fits, and where it doesn’t

HeyCAi is one of the AI receptionists built for clinics. This is where we think it is a good choice, and where something else will serve you better.

Try the live demo

A good fit if

  • Your calendar is in PracticeHub or QuiroHiro, or in software with an API, such as Cliniko, Jane App or Google Calendar.
  • You want calls and WhatsApp messages handled in one place, with reminders sent for you.
  • You run a physiotherapy, chiropractic, osteopathy or any other health clinic, with one practitioner or several.
  • You want to keep your number and choose when CAi answers: when you’re busy, out of hours or always.
  • You want to try it with your patients before you commit. 30-day free trial.

Not the right fit if

  • You want a person to answer every single call: an answering service suits you better.
  • Your calendar can’t take bookings from other tools. It depends on your software: we look at it together on the video call.
  • You need urgency assessed or clinical advice given on the phone. CAi does neither.
  • Many of your patients call in a language other than English or Spanish, the two CAi speaks.

Before you sign

How to choose: eight questions to ask any provider

These are the criteria we compared providers on. Put the same questions to everyone on your shortlist, people or AI, and the answers make the choice for you.

  1. Does it book straight into my practice software, or take a message?

    A booking in your own software is the point: the patient hangs up with an appointment, not a promise of a call back. Ask the provider to book a test appointment into your system during the demo. HeyCAi books directly into PracticeHub, QuiroHiro, Cliniko, Jane App, Google Calendar and Organízate.

  2. What happens at lunchtime, in the evening and on public holidays?

    Many new patients call on their lunch break or after work, just when the front desk is closed or busy. Check whether the service answers around the clock or only during set hours, and whether night calls cost more. HeyCAi answers 24/7, holidays included, and you decide when calls go to it.

  3. How many calls can it take at once?

    A receptionist takes one call at a time, so the second caller hears the phone ring out or reaches voicemail. Busy hours, such as Monday morning or the day after a holiday, are when that loses patients. Ask how many calls the plan answers at the same time. HeyCAi answers several calls at once.

  4. Does it answer WhatsApp as well as the phone?

    Many patients would rather message than call, above all to move an appointment. Most AI receptionists only answer calls and send texts, so check whether WhatsApp means a real conversation or just reminders. HeyCAi answers patients on WhatsApp and sends the reminders there, so calls and messages end up in one place.

  5. Does it know my appointment types, practitioners and prices?

    Clinic bookings follow rules a general booking tool doesn’t know: a first assessment runs longer than a follow-up, and some treatments only one practitioner offers. The receptionist should know your appointment types, their length and who does what, and say only what you have approved. HeyCAi works with the information you approve, for any specialty.

  6. What does it do when it doesn’t know the answer?

    It should say so and pass the patient to a person. It should never guess and never give clinical advice. Ask to hear it handle a question it can’t answer. HeyCAi puts the call through to you or an on-call number, or takes a message and alerts your team on WhatsApp, whichever you choose.

  7. Will it sign a data processing agreement?

    Under data protection laws such as the GDPR, your clinic is responsible for its patients’ data and the provider processes it for you, so you need a written agreement that says how. Ask for it before you sign, with the list of other companies it relies on. With HeyCAi, the agreement is available from privacy@heycai.ai.

  8. Can I hear it with my own clinic before I pay?

    A demo built on your clinic’s details tells you more than any feature list: how it greets patients, how it books and how it sounds. Ask for one, then try it with real patients if the provider offers a trial. HeyCAi’s demo reads your website and calls your phone, and the plan starts with a 30-day free trial.

For the whole buying process, from demo to contract, read how to pick an AI assistant for your clinic.

Questions

Frequently asked questions

Still deciding? Hear CAi answer a call as your clinic, then decide.

What is the best AI receptionist for a clinic?

The one that books into your practice software, answers WhatsApp as well as calls, hands a call to a person when needed and signs a data processing agreement. HeyCAi does all four, for any specialty. Of the others we checked in November 2026, Lyngo, Aeva and BookedSolid book into practice software such as Cliniko, and My AI Front Desk can answer WhatsApp. Hear each one answer as your clinic before you choose.

How much does an AI receptionist cost?

Most charge a monthly plan with a set number of minutes, calls or callers, and a charge beyond that; some charge per practitioner, and human answering services usually charge per minute or per call. The starting prices each provider publishes are in the table above. Our guide to AI receptionist cost explains the models and how to work out the cost per booked appointment.

Which AI receptionists answer WhatsApp?

Few do. Of the providers on this page, checked in November 2026, HeyCAi answers patients on WhatsApp and sends reminders there, and My AI Front Desk lets customers message its AI on WhatsApp once support turns it on. The rest answer calls; some add texts, email or web chat. If your patients message more than they call, check this first.

Is an AI receptionist better than a telephone answering service?

An answering service gives every caller a person, which some patients prefer, but many services take a message rather than book. An AI receptionist answers every call at once, at any hour, and can book straight into your calendar. Which is better depends on what you need: many clinics use AI for overflow and out of hours and keep people for the rest.

Does my practice software have its own AI receptionist?

Usually not yet. When we checked their sites in November 2026, Cliniko listed AI receptionists from other companies among its connected apps rather than offering its own, Jane App described its AI receptionist as in development and PracticeHub’s site didn’t show one. So most clinics add an AI receptionist that books into the software they already use.

Why is HeyCAi first on this page?

Because we make it, and it is the option we know best. Every detail about another provider comes from its own website, checked on 6 November 2026, with a link to it. If something has changed, write to hey@heycai.ai and we will correct it.

How does HeyCAi charge?

HeyCAi is a monthly plan with no lock-in. Plans and an estimate for your clinic are on our Pricing page; the exact price depends on your practitioners, sites and minutes, and we confirm it on the video call.

Is an AI receptionist GDPR compliant?

It can be, but check. Your clinic is the controller of your patients’ data and the provider is the processor, so ask for a data processing agreement and where data is processed. With HeyCAi, a data processing agreement (DPA) is available: ask for it at privacy@heycai.ai.

Live demo

Hear it before you choose

Enter your clinic’s website and your phone number. CAi reads your site and calls you as your clinic’s receptionist, so you can judge it for yourself.

  1. Type your clinic's website and your mobile.
  2. CAi reads your website and gets ready as your reception.
  3. It calls you: answer as if you were a patient.
  • The demo is free: no card, no sign-up, no commitment.
  • Your phone rings in about 30 seconds.

By requesting the demo you agree that we call you on this number and handle your data as set out in our privacy policy. The demo call is recorded and transcribed, and our team reviews it to get back to you.

After the demo

Book a video call with Josep