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Appointment software · Jane App

An AI receptionist for clinics that run on Jane App

CAi answers your clinic’s calls and WhatsApp messages and books appointments in your Jane App schedule. We connect CAi to your Jane account during set-up and check every step with you before anything goes live. Up and running in about 20 days.

Connected diary

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  • Finds each practitioner’s openings
  • Books into your Jane schedule
  • Confirms on WhatsApp
  • Checked with you first

Who it’s for

For multidisciplinary clinics on Jane

Jane App is practice management software from Canada, used by physiotherapy, chiropractic, massage therapy and multidisciplinary clinics in many countries.

Clinics on Jane often have several practitioners and treatments on one schedule. CAi learns which treatments each one offers, so a patient asking for a sports massage is never offered a physiotherapist’s slot.

Jane App
Where
  • Worldwide
  • Canada
  • UK
  • Australia
Specialties
  • Physiotherapy
  • Chiropractic
  • Massage therapy
  • Multidisciplinary
Connection
  • Connected to your Jane account at set-up
Before going live
  • Tested with you

Step by step

The desk is busy at checkout. CAi takes the call

Your front desk is with a patient and the phone rings. A patient wants a sports massage with a particular therapist next week.

Call in progress
An example call

Kieran Hi, I’d like a sports massage with Aisha next week, if she has anything.

CAi Aisha has Tuesday at 1 pm or Thursday at 7 pm. Would either work?

Kieran Thursday at 7, thanks. It’s Kieran Doyle.

CAi You’re in, Kieran: sports massage with Aisha on Thursday at 7 pm. The confirmation is on its way to your WhatsApp.

Jane App Thursday

Aisha · massage

  • 17:00 Sports massage
  • 18:00 Sports massage
  • 19:00 K. Doyle · sports massage Booked by CAi

Rob · physio

  • 17:00 Free
  • 18:00 Follow-up
  • 19:00 Follow-up
An example call · Jane App

  1. Answers when the desk can’t

    During treatments, at checkout or after hours: you choose when calls go to CAi.

  2. Finds the right practitioner

    It looks at the openings of the therapist the patient asks for, for that treatment, and only suggests someone else if you allow it.

  3. Books it in Jane

    The appointment appears in your Jane schedule like any other, with the patient’s name and phone.

  4. Confirms on WhatsApp

    The patient gets the day, the time and the therapist in writing.

What syncs

What CAi does in Jane, and what stays as it is

We agree exactly what CAi can do in your Jane account during set-up, and you see it working before any patient does.

What CAi works with

  • Each practitioner’s availability, by treatment
  • New bookings in your schedule
  • The patient’s name and phone number
  • The confirmation to the patient on WhatsApp

What stays as it is

  • Charts and treatment notes
  • Billing and insurance claims
  • Jane’s online booking, which keeps working as it does today

Your patients’ data

HeyCAi is the data processor; your clinic is the data controller. We comply with the GDPR and Spain’s data protection law (LOPDGDD).

How we look after patient data

Set-up

Setting up CAi with Jane App

Up and running in about 20 days. Nothing goes live until you have tested it and signed it off.

Josep Lluís Morant Co-founder & Lead Developer What your clinic provides, and who does what, is on the pricing page.

  1. Connecting your Jane account

    We connect CAi to your Jane account and map your practitioners, treatments and locations. You see exactly what CAi can read and do before we go on.

  2. Shadow mode

    CAi listens to real calls and reads real messages without booking anything, and your team checks what it would have done in the diary. Then, tests with real calls.

  3. Live, step by step

    First out of hours, then when the line is busy, then always if you want. You keep your number and choose when calls go to CAi.

Questions

Frequently asked questions

Anything else about your diary, we go through it with you on the video call.

Jane App has no open API. How does CAi book in Jane?

Jane opens its system to approved partners rather than to everyone. We connect CAi to your Jane account during set-up and check it with you before going live. If anything in your set-up can’t be connected, we tell you on the video call, before you commit to anything.

Does Jane’s online booking keep working?

Yes. Patients who book online in Jane carry on as before. CAi handles the phone and WhatsApp and books into the same schedule, so nobody is offered a slot that has already gone.

Can CAi move or cancel appointments in Jane?

We confirm what CAi can do in your account during set-up. Whatever it can’t do directly, it doesn’t leave hanging: it takes the request and passes it to your team on WhatsApp.

Does CAi see charts or billing in Jane?

No. It works with the schedule and the patient’s contact details. Charts, treatment notes, billing and insurance claims stay in Jane.

Keep exploring

Your specialty, and the other diaries

CAi works the same way for any health specialty. Here is how it works for yours, and with the other software it books into.

All appointment software

By specialty

Other appointment software

Live demo

Hear CAi answer as your clinic

Enter your clinic’s website and your mobile. CAi reads the site and calls you, as it would answer your patients.

  1. Type your clinic's website and your mobile.
  2. CAi reads your website and gets ready as your reception.
  3. It calls you: answer as if you were a patient.
  • The demo is free: no card, no sign-up, no commitment.
  • Your phone rings in about 30 seconds.

By requesting the demo you agree that we call you on this number and handle your data as set out in our privacy policy. The demo call is recorded and transcribed, and our team reviews it to get back to you.

After the demo

Book a video call with Josep