Pricing
Pricing
Work out an estimate here. We give you the exact price on the video call.
Each plan has a base price, and the total goes up with what you use: call minutes, messages, practitioners and sites. The simulator shows what it would be for your clinic; on a video call with Josep we fine-tune it with your diary and your cases.
On the video call you will see
- The exact price for your clinic.
- How it connects to the booking software you use.
- What getting started would look like.
Simulator
Work out your plan
Put in your clinic’s numbers to see what you gain each month and roughly what HeyCAi would cost.
Your clinic
What you gain each month
Revenue you win back€7,560
New patients who book with you instead of going to another clinic.
The plan that fits
WhatsApp + callsBetween €319 and €327a month
Answers your calls and your patients’ WhatsApp, and helps your team.
Estimated breakdown
- WhatsApp + calls plan: 2 practitioners, 200 minutes and €20 of messages
- €319
- Team assistant
- Included
- 10 more minutes × €0.15
- €1.50
Indicative price. We give you the exact one on the video call.
- 30-day free trial.
- No lock-in: cancel whenever you like from your dashboard.
The plan that fits: WhatsApp + calls, Between €319 and €327 a month. Revenue you win back: €7,560.
How we work it out
- The plans: WhatsApp, €229 a month, handles your patients’ messages. WhatsApp + calls, from €319, adds the calls with 200 minutes. Both include the team assistant, 2 practitioners, one site and €20 of messages.
- Calls CAi answers: the ones that go unanswered today (calls a day × % unanswered × 21 working days). 30% of them would have booked, as in the missed-calls calculator.
- Minutes: 2.5 per call on average, which your front desk saves. After the 200 included, €0.15 a minute.
- Messages: each patient who writes in is one conversation, which would take your front desk 3 minutes. The €20 included covers about 500; after that, €0.06 a conversation.
- Sites and practitioners: each extra site adds €100 a month, and each practitioner beyond the 2 included, €39.
- The range: the price with 20% fewer and 20% more minutes and messages. The base price, the sites and the practitioners stay the same.
What it does for you
What HeyCAi does for your clinic
Everything works on the diary you already use: the phone, your patients’ WhatsApp and your team’s.
-
Calls
CAi answers your clinic phone, handles patients’ questions and books them straight into your diary.
- At any hour, and several calls at once.
- Reminder calls 24 hours and 2 hours before the appointment, with the option to reschedule there and then.
- Answers in Spanish and English.
-
Your clinic online Patient: Hi, can I move my Tuesday appointment?
CAi: Of course. I have Wednesday first thing or Thursday at lunchtime. Which suits you?
Patient: Wednesday, thanks.
CAi: Done. It’s in the diary and I’ve sent you the confirmation.
Patient messages
It answers your clinic’s WhatsApp just like the phone: replies straight away and books, moves or cancels appointments.
- Confirmations and reminders for every appointment.
- The first-visit form, as soon as a patient books.
- Messages to patients who haven’t come back.
- CAi online
CAi: Good morning. Your summary: an almost full diary and two appointments to confirm.
You: Cancel Andrew’s appointment this afternoon and let him know.
CAi: Done. I’ve messaged him to find another day.
Team assistant
An assistant in your own WhatsApp, for you and your team, that knows your clinic.
- Tells you how many free slots you have or who has payments outstanding.
- Cancels an appointment and lets the patient know for you.
- Every morning, a summary of your diary and your to-dos.
On the diary you already use
Books directly into PracticeHub and QuiroHiro, and into other diaries such as Cliniko, Jane App or Google Calendar.
With Josep, from start to finish
How we get started
No manuals and no IT project: we go through it with you and leave it working.
We guide you through the whole process
Josep sets CAi up with your clinic’s information and connects your diary.
Josep Lluís Morant, co-founder of HeyCAi
-
A video call with Josep
We look at your diary and your cases, and give you the exact price for your clinic.
-
Up and running in about 20 days
First set-up, then testing and, finally, a gradual roll-out. It doesn’t go live until you have tried it and given the go-ahead.
-
30-day free trial
If you go ahead, you start with the trial and see how it looks after your patients.
-
You stay because you want to
No lock-in: cancel whenever you like from your dashboard.
Questions
Questions about pricing
Anything else? Ask us on the video call.
How much does HeyCAi cost?
There are two plans. WhatsApp, €229 a month, handles your patients’ WhatsApp and includes 2 practitioners and €20 of messages. WhatsApp + calls, from €319 a month, adds the voice that answers your calls, with 200 minutes included. Both come with the team assistant. The simulator gives you an estimate; we give you the exact price on the video call.
What if I go over what is included?
You only pay for the extra you use: €0.15 a call minute after 200, €0.06 a WhatsApp conversation once the €20 of messages is used up, and €39 a month for each practitioner beyond the 2 included. If you have more than one site, each extra site adds €100 a month.
Do I pay extra for the team assistant?
No, it is included in both plans. It is an assistant in your WhatsApp and your team’s: it tells you which slots are free, changes or cancels appointments and lets the patient know, and sends you a summary of the diary every morning.
Can I try it before I decide?
Yes, in two ways. The demo is free: no card, no sign-up, no commitment. CAi calls you as if it were your clinic’s front desk. And if you go ahead, you start with a 30-day free trial.
Is there a minimum term?
No. No lock-in: cancel whenever you like from your dashboard.
Can I start with WhatsApp only?
Yes. The WhatsApp plan, €229 a month, handles your patients’ messages and comes with the team assistant, with no calls. When you want CAi to answer your phone as well, you move to WhatsApp + calls.
How long does it take to get started?
Up and running in about 20 days. First set-up, then testing and, finally, a gradual roll-out. We guide you through the whole process.
What happens to my data if I cancel?
If you cancel, we delete your data within 90 days, unless the law requires us to keep it longer.
Your price
Let’s talk about your clinic
Try the demo or book a video call with Josep, and we will give you the exact price for your clinic.
