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Appointment software · Organízate

An AI receptionist that books into your Organízate diary

CAi answers your clinic’s calls and WhatsApp messages and books appointments straight into your Organízate diary. We connect it with your clinic during set-up and check every step with you before CAi speaks to a single patient. Up and running in about 20 days.

Connected diary

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  • Answers calls and WhatsApp
  • Books into your Organízate diary
  • Knows who offers each service
  • Tested with you before going live

Who it’s for

For clinics in Spain that run on Organízate

Organízate is cloud software for running a clinic, made in Zaragoza (Spain) and used by physiotherapy, psychology, nutrition, podiatry, speech therapy and aesthetic medicine clinics.

It holds the diary, the clinical records and the invoicing, with TicketBai and VeriFactu, and patients can book online. What comes in by phone and WhatsApp still needs someone to answer it. That is CAi’s part: it takes those calls and messages and books them into the same diary your team works from.

Where
  • Spain
Specialties
  • Physiotherapy
  • Psychology
  • Nutrition
  • Podiatry
  • Speech therapy
  • Aesthetic medicine
Connection
  • Connected to your Organízate diary at set-up
Before going live
  • Tested with you

Step by step

A WhatsApp on Sunday night, already in Wednesday’s diary

A new patient writes to your clinic’s WhatsApp on Sunday night for a first nutrition appointment. Nobody is at reception. This is what lands in Organízate.

An example conversation
CAi online

Lucía: Hi! Do you have anything this week for a first nutrition appointment?

CAi: Hi! Marta, our nutritionist, has Tuesday at 10:30 or Wednesday at 18:00 for a first appointment. Which suits you better?

Lucía: Wednesday at 18:00, please. I’m Lucía Serrano.

CAi: Booked, Lucía: first nutrition appointment with Marta on Wednesday at 18:00. If you need to change it, just reply to this message.

Organízate Wednesday

Marta · nutrition

  • 17:00 Follow-up
  • 18:00 L. Serrano · first visit Booked by CAi
  • 19:00 Free

Jorge · physio

  • 17:00 Free
  • 18:00 Session
  • 19:00 Session
An example conversation · Organízate

  1. Answers at any hour

    Evenings, weekends and lunchtime: calls and messages get a reply while your team is off.

  2. Knows who does what

    First nutrition appointments go to your nutritionist and physio sessions to your physios, each with the length you set.

  3. Books it in Organízate

    The appointment appears in your Organízate diary with the patient’s name and phone, as if your team had made it.

  4. Leaves it in writing

    The patient has the day, the time and the professional in the same WhatsApp chat.

What syncs

What CAi does in Organízate, and what stays as it is

During set-up we agree exactly what CAi does in your Organízate diary, and you watch it work before any patient does.

What CAi works with

  • Each professional’s free time, by service
  • New appointments in your diary
  • The patient’s name and phone number
  • The confirmation on WhatsApp

What stays as it is

  • Clinical records and documents
  • Invoicing, TicketBai and VeriFactu
  • Organízate’s online booking, which works as it does today

Your patients’ data

HeyCAi is the data processor; your clinic is the data controller. We comply with the GDPR and Spain’s data protection law (LOPDGDD).

How we look after patient data

Set-up

Setting up CAi with Organízate

Up and running in about 20 days. CAi doesn’t speak to a patient until you have tested it and signed it off.

Josep Lluís Morant Co-founder & Lead Developer What your clinic provides, and who does what, is on the pricing page.

  1. Connecting your Organízate diary

    We connect CAi with your clinic’s Organízate and teach it your professionals, services and opening hours. You see exactly what CAi reads and does before we move on.

  2. Shadow mode

    CAi listens to real calls and reads real messages without booking anything, and your team checks what it would have done in the diary. Then, tests with real calls.

  3. Live, step by step

    First out of hours, then when the line is busy, then always if you want. You keep your number and choose when calls go to CAi.

Questions

Frequently asked questions

Anything else about your diary, we go through it with you on the video call.

How does CAi connect to Organízate?

We connect CAi with your clinic’s Organízate account during set-up and check it with you, booking by booking, before going live. If anything in your set-up can’t be connected, we tell you on the video call, before you commit to anything.

Does Organízate’s online booking keep working?

Yes. Patients who book online carry on as before. CAi looks after the phone and WhatsApp and books into the same diary, so nobody is offered a time that has already gone.

Can CAi move or cancel appointments in Organízate?

We settle that for your clinic during set-up. If a change can’t be made from CAi, the patient still gets an answer: CAi takes the request and sends it to your team on WhatsApp to finish.

Organízate already sends reminders. Will patients get two?

No. During set-up we decide with you who sends each message. Organízate can keep sending its reminders while CAi confirms bookings on WhatsApp, so every message comes from one place.

Does CAi see clinical records or invoices in Organízate?

No. CAi works with the diary and the patient’s contact details. Clinical records, documents, invoices and everything to do with TicketBai and VeriFactu stay in Organízate, with your team.

Keep exploring

Your specialty, and the other diaries

CAi works the same way for any health specialty. Here is how it works for yours, and with the other software it books into.

All appointment software

By specialty

Other appointment software

Live demo

Hear CAi answer as your clinic

Enter your clinic’s website and your mobile. CAi reads the site and calls you, as it would answer your patients.

  1. Type your clinic's website and your mobile.
  2. CAi reads your website and gets ready as your reception.
  3. It calls you: answer as if you were a patient.
  • The demo is free: no card, no sign-up, no commitment.
  • Your phone rings in about 30 seconds.

By requesting the demo you agree that we call you on this number and handle your data as set out in our privacy policy. The demo call is recorded and transcribed, and our team reviews it to get back to you.

After the demo

Book a video call with Josep