For chiropractic clinics
You’re halfway through a report of findings and the phone rings. Your CA is at lunch, and the caller wants a first visit this week.
CAi is an AI receptionist for chiropractors: it picks up that call, books the new patient exam into your diary and confirms it on WhatsApp while you carry on.
“My back went this morning. Can anyone see me today?”
On the phone
First visits that often come in two parts, plans with frequent adjustments, maintenance patients who drift away. CAi knows how your practice handles each one and books accordingly.
Someone found you on Google and wants to come in. CAi explains how a first visit works at your clinic, consultation and exam and then the report of findings, and books the appointments in that order.
Early in a plan, patients come in several times a week. CAi finds the next slots that keep the rhythm your chiropractor set, offering their usual time first when it’s free.
A patient couldn’t make Tuesday and rings to catch up before the plan slips. CAi finds a slot in the same week if there is one, and moves the rest of their visits if needed.
Same-day calls from people in pain who want to be seen now. CAi checks today’s diary, offers what’s free and books it, without weighing up how bad the pain sounds.
Wellness patients who come in every few weeks, and the partner or kids who now want to be checked too. CAi books them back to back, each under their own name.
Callum Hi, my back went this morning lifting the car seat. Can I see someone today?
CAi I’m sorry to hear that. Have you been to the clinic before?
Callum No, it’d be my first time.
CAi Then you’d come in for a new patient exam, which is a bit longer than a normal visit. I have today at half past four with Ellie, or tomorrow at ten.
Callum Today, please. Do I need to bring anything?
CAi Any scans or reports you already have, and wear something comfortable. Can I take your full name?
Callum Callum Reid. You can use this number.
CAi All booked, Callum: today at half past four with Ellie. I’m sending the confirmation and the address on WhatsApp now.
Where CAi stops
CAi looks after bookings and questions about how your clinic works. Anything clinical stays with you and your chiropractors.
Your clinic Your clinic: Hi Megan, a reminder of your adjustment with Ellie tomorrow at a quarter to eight. Reply here if you need to change it.
Patient: Could I come later? Work is mad this week.
Your clinic: Of course. Tomorrow I have half past five or ten past six with Ellie.
Patient: Half five please.
Your clinic: Done: tomorrow at half past five with Ellie. See you then!
WhatsApp for patients
Patients on a plan see you often, so most of the work is in the small messages between visits. CAi sends them from your clinic’s WhatsApp.
The day before, the address, where to park and what to bring: any previous scans or reports, and comfortable clothes they can move in.
A reminder before each adjustment, with the option to move it by replying, so a busy week doesn’t knock the plan off course.
When someone stops booking halfway through their care plan, CAi sends a friendly message offering a slot, and books it if they say yes.
Wellness patients hear from you when their next maintenance visit is due, at the interval you choose, with the times free that week.
Reminders cut no-shows by 67%.
For you and your CAs
You and your chiropractic assistants message CAi on WhatsApp as you would a colleague at the desk, and it answers from the diary and the calls it has taken.
Your diary
CAi checks free slots while it talks and books the right appointment type, new patient exam or adjustment, straight into your software.
Checks PracticeHub while it talks, books the adjustment, and what it books appears in your diary straight away.
Books, moves and cancels in QuiroHiro, with the patient’s details and the reason for the call attached to the appointment.
Looks up free times in Cliniko and books the appointment type you use, first visit or follow-up.
If your diary lives in Jane App, we check the connection with you before anything goes live.
If your practice runs on another diary, tell Josep on the video call. We look at it together and tell you plainly whether CAi can book into it.
Your practice
A solo chiropractor and a group with several CAs lose calls for different reasons. CAi fits both.
On your own, every call arrives while your hands are on a patient. CAi answers, books the adjustment and sends the reminder, so you finish the treatment and read the summary on WhatsApp afterwards.
With more than one chiropractor, CAi books each patient with the person they usually see and respects each diary. With several clinics, it asks which one suits the caller and books there.
Real clinics
Chiropractors who have CAi on their phone line, in their own words.
More than 30 clinics already work with HeyCAi. Among them are chiropractic practices, and below some of their chiropractors tell you how it has gone.
QuiroAds has worked with health clinics since 2020: more than 60 in Spain, the rest of Europe and the Americas. That history is where the team behind HeyCAi learnt how a chiropractic front desk sounds. CAi answers for physiotherapy, osteopathy and other health specialties too.
Case study 
Madrid Health uses CAi to answer its patients’ messages, in Spanish and English. CAi books appointments and registers new patients in PracticeHub, and takes care of reminders and rescheduling when someone can’t make it.
3 July to 1 November 2026
“CAi allowed us to capture patients we were previously losing and offer a level of service that was simply impossible before. The ROI was clear from month one.”
SylvainÔlin Chiropractic
Sylvain, from Ôlin Chiropractic, on how he uses HeyCAi at his clinic.
Clinics we work with
“Since we started working with HeyCAi we’ve saved more than 10 hours a month, and more patients turn up for their appointments. All the repetitive tasks we used to do by hand over WhatsApp now take care of themselves, and that time goes to what actually matters: seeing our patients in the practice. The team are brilliant too: really attentive, and always ready to help with any change or new feature we want to add.”
Marc Hudson DC & Founder, ChiroEurope “I work on my own, with no assistant, so I can’t keep an eye on my phone all day. Now I find appointments already booked in. People see the ad, message on WhatsApp and book without me lifting a finger. Then every patient gets their reminder before they come in. For me it’s been a huge change. Working with you has really helped me reach more people, and I love being able to help them. Thank you for your professionalism and dedication.”
Esther 360 Chiropractic “Because it’s connected with PracticeHub, it’s the best feeling: you’ve got an ad running, someone registers as a lead, they follow the sequence that comes to them, and the next thing you get is a notification that a new patient has booked a visit. And you haven’t had to do anything.”
Grant Simpson Innato Quiropractic “I work without a CA and I felt like a slave to my WhatsApp! Now, with the automatic reminders, I have near zero no-shows, and I no longer feel guilty enforcing my cancellation policy. The PracticeHub integration is seamless and the message flow possibilities are endless!”
Lea Salgado DC, Lea Chiropractic “When we were getting ready to open, we knew today’s technology meant we could lean on software to take as much of the work off us as possible, without needing a CA. HeyCAi helps with all of it: leads, reminders, billing…”
Elisa Chiropractic Zhiva 
Something else on your mind? Ask Josep on the video call. Book a video call with Josep
Yes, if that’s how you work. You tell us how your first visit runs, for example a consultation and exam followed by a report of findings, and CAi books the appointments in that order with the lengths you set. It explains to the caller what each one is for, in your words.
No. CAi never says whether someone needs an adjustment, how many visits they’ll need or what chiropractic care will do for them. If a caller asks, it explains that the chiropractor looks at that in the exam, and offers to book one.
CAi can message them on WhatsApp offering a new slot and book it if they reply. You can also ask CAi on WhatsApp who missed an adjustment this week and hasn’t rebooked, so your CAs know who to follow up.
It can tell callers what your clinic does about imaging, as you’ve written it. It never comments on a patient’s own X-rays, scans or reports: if someone wants to talk about a result, it takes a message for the chiropractor or books them in.
Yes. A parent can book themselves and a child in one call, back to back when the diary allows, each under their own name and with the appointment type you use for children. If you don’t see children below a certain age, CAi tells the parent so.
Live demo
Enter your clinic’s website and your mobile. CAi reads your site and calls you: answer as a new patient wanting a first visit.
After the demo
Book a video call with Josep
