AI receptionist integrations

AI receptionist integrations: does CAi work with your software?

Books directly into PracticeHub and QuiroHiro, and into other diaries such as Cliniko, Jane App or Google Calendar.

Below, how each one connects and what CAi does in your diary. If yours isn’t here, tell us: we look at it with you on the video call.

Six diaries

The appointment software CAi books into

Two native connections and four diaries CAi connects to. Pick yours to see, step by step, what happens when a patient calls.

  • Native · two-way sync

    PracticeHub

    Physiotherapy, osteopathy and chiropractic clinics around the world.

    Two-way, real-time sync: CAi books, moves and cancels, and sees every change your team makes.

  • Native · same platform

    QuiroHiro

    Our own group’s platform: diary, patient records, CRM and WhatsApp in one place.

    CAi works inside the platform: calls, WhatsApp and bookings on the same patient record.

  • Connected diary

    Cliniko

    Allied health clinics around the world.

    Through Cliniko’s public API: available times, appointment types and new appointments.

  • Connected diary

    Jane App

    Multidisciplinary clinics in many countries; it comes from Canada.

    We connect CAi to your Jane account during set-up and check it with you before going live.

  • Connected diary

    Google Calendar

    Solo practitioners and small clinics, whatever their specialty.

    Through Google’s calendar API: free and busy time, and new events with the patient’s details.

  • Connected diary

    Organízate

    Spanish software for physiotherapy, psychology, nutrition, podiatry and more.

    We connect CAi to your Organízate diary during set-up and check it with you before going live.

Your diary Wednesday

Hannah

  • 09:00 Follow-up
  • 10:00 G. Okafor Freed by CAi
  • 11:00 G. Okafor · first visit Booked by CAi

Luis

  • 09:00 Free
  • 10:00 Follow-up
  • 11:00 Follow-up
An example diary

In your diary

What CAi does in the diary, whichever software you use

The phone and WhatsApp share the same diary as your team, so there are no double bookings.

  • Checks free slots

    Real openings for each practitioner and appointment type, at the moment the patient asks.

  • Books

    In the right diary, with the patient’s name, phone and reason for the visit.

  • Moves

    When a patient can’t make it, CAi offers new times and frees the old slot.

  • Cancels

    And opens the gap up again for someone else.

  • Notes the reason

    So the practitioner knows why the patient is coming before they walk in.

  • Confirms on WhatsApp

    The patient gets the time in writing, and reminders before the visit.

Moving and cancelling depend on what each software allows. We confirm it for yours during set-up.

Not on the list?

Using different software? Tell us and we’ll check

We don’t promise anything we haven’t tested. Tell us what you use and we’ll look at it with you on the video call: whether CAi can book into it, and what we can do if it can’t yet.

Clinics ask us about software such as

  • Clinic Cloud
  • Nubimed
  • Doctoralia
  • WriteUpp
  • Semble
  • TM3
  • PPS

Naming them here is not a promise: we check each one on the call.

Josep Lluís MorantRuns the video calls

Questions

Frequently asked questions

Anything else about your diary, we go through it with you on the video call.

Does CAi work with my appointment software?

Books directly into PracticeHub and QuiroHiro, and into other diaries such as Cliniko, Jane App or Google Calendar. With PracticeHub the sync is two-way and real-time. If you use something else, we look at it with you on the video call.

Do I have to change software to use CAi?

No. CAi books into the diary you already use. QuiroHiro is our own platform, but you don’t need it: it is one option among the six.

Do the phone and WhatsApp share the same diary?

Yes. Whether a patient calls or writes, CAi books into the same diary as your team and checks it before offering a time, so there are no double bookings.

How long does it take to connect my diary?

Up and running in about 20 days. The connection is part of the set-up, and nothing goes live until you have tested it and signed it off.

What does CAi see in my software?

The diary and the patient’s contact details: what it needs to book. It doesn’t read clinical notes, invoices or payments. HeyCAi is the data processor; your clinic is the data controller. The security page explains the rest.

Live demo

Hear CAi answer as your clinic

Enter your clinic’s website and your mobile. CAi reads the site and calls you, as it would answer your patients.

  1. Type your clinic's website and your mobile.
  2. CAi reads your website and gets ready as your reception.
  3. It calls you: answer as if you were a patient.
  • The demo is free: no card, no sign-up, no commitment.
  • Your phone rings in about 30 seconds.

By requesting the demo you agree that we call you on this number and handle your data as set out in our privacy policy. The demo call is recorded and transcribed, and our team reviews it to get back to you.