AI receptionist vs human receptionist: costs and when each is better
AI receptionist vs human receptionist: what each does better, what a receptionist really costs a UK clinic, and why the two usually work best together.
Everything Josep has written for the HeyCAi blog, newest first.
AI receptionist vs human receptionist: what each does better, what a receptionist really costs a UK clinic, and why the two usually work best together.
Will an AI assistant work with your clinic software? What an API integration is, what data syncs, what to decide first and what to do if there's no API.
Seven criteria for picking an AI assistant for your clinic, starting with whether it works with your booking software. Plus the questions to ask vendors.
An AI assistant goes live within weeks, but the first two months of real calls decide whether it works. The 60-day plan to fine-tune it, phase by phase.
When your patients' calls and WhatsApp messages count as health data, which legal basis to use, how long to keep them and what to ask your AI vendor.
The cost of missed calls at your clinic: how many go unanswered, what voicemail and calling back recover, and a sum to run on your own numbers.